Frequently Asked Questions
Quick answers to common questions about ordering custom packaging from Jinayon
Everything You Need to Know
Ordering custom packaging for the first time? Have questions about production timelines, minimum quantities, or design specifications? We've compiled answers to the most frequently asked questions from our clients to help you understand our process and make informed decisions about your packaging project.
Can't find the answer you're looking for? Our team is always happy to help. Contact us via WhatsApp for instant responses or email us for detailed information about your specific requirements.
Our MOQ typically starts at 500 pieces for most custom packaging. However, this can vary depending on the complexity and type of product. Contact us for specific quotes.
Production time varies: Simple samples: 3-5 business days. Complex designs: 7-10 business days. Bulk orders: 15-30 days depending on quantity and customization.
Yes! We offer free sample production for approved projects. You only pay for shipping. Samples help ensure the quality meets your expectations before bulk ordering.
We accept AI, PDF, EPS, and high-resolution JPG/PNG files. For best results, provide vector files with CMYK colors and all fonts outlined.
Absolutely! Our design team can create custom 3D mockups and help bring your vision to life. We offer free design consultation and mockup services.
We offer offset printing, digital printing, foil stamping (gold/silver), embossing, debossing, spot UV, and matte/glossy lamination.
Yes, we ship worldwide from our facility in Yiwu, China. We work with reliable shipping partners to ensure timely delivery to your location.
We use various materials including art paper, kraft paper, cardboard, corrugated board, specialty papers, and eco-friendly recyclable materials.